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Norbella Health Advocates

Caroline Kim is the founder of Norbella Health Advocates and a Board Certified Patient Advocate who helps individuals and families navigate the complexities of the healthcare system. She brings nearly two decades of experience in communications, editing, and technology, along with a Master’s degree in Journalism. Caroline supports clients with a wide range of needs, including finding primary care providers or specialists, understanding and optimizing insurance coverage, managing medical bills, setting up advance health care directives or proxies, and researching treatment options for complex or rare conditions such as Ehlers Danlos syndrome, autoimmune disorders, and cancer. She also helps clients make sense of new diagnoses and treatment plans. Caroline’s approach is grounded in clarity, empathy, and empowerment, helping individuals make informed decisions with confidence. Virtual consultations are available across the U.S., with in-person sessions offered in the San Francisco and San Jose Bay Area.

Business Information

Caroline Kim
Norbella Health Advocates

Cupertino, California 95014, United States

Hours of Operation

Monday
10:00am - 4:00pm
Tuesday
10:00am - 4:00pm
Wednesday
10:00am - 4:00pm
Thursday
10:00am - 4:00pm
Friday
10:00am - 4:00pm
Saturday
Closed
Sunday
Closed

Healthcare Does Not Have to be Hard: Navigate Your Care with Confidence

CAT Special Offering

Duration:

1 Session

Price:

$225.00

Quantity:

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Duration:

3 Sessions

Price:

$650.00

Quantity:

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Duration:

5 Sessions

Price:

$1,075.00

Quantity:

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Conditions Addressed

emotional overwhelm; end-of-life support matters; fatigue; fertility issues; financial matters; legal matters; nerve (e.g., numbness, tingling, pain) issues; pain; palliative care issues; stress

Offering

Navigating the healthcare system can be confusing and overwhelming, especially when you are also managing a cancer diagnosis, supporting a loved one, or trying to prevent recurrence. Each 60-minute session is designed to help you feel informed, empowered, and ready to advocate for yourself with clarity and confidence.

You will work with a Board Certified Patient Advocate who understands how to bridge the gap between patients and the healthcare system. Whether you are newly diagnosed, facing complicated medical decisions, or stuck in insurance red tape, this session is tailored to your specific needs.

What to Expect:

🩺 Review Healthcare Concerns. Share your medical history, symptoms, and questions. Get help organizing your information and creating a plan for provider visits or upcoming procedures.

📋 Clarify Diagnoses & Billing. Understand confusing medical terms, review test results, or break down insurance coverage, billing issues, or denials.

🗣️ Improve Communication. Learn how to clearly and confidently express your needs and preferences to doctors, specialists, or caregivers.

💪 Build Confidence. Get guidance and tools to become a stronger advocate for yourself or your loved one in medical settings.

📑 Advance Care Planning. Assistance in setting up your healthcare proxy or advanced care directive—so your wishes are known and respected.

You may book your session(s) up to one year from the date of purchase.

This session offers not only expert insight, but peace of mind—so you can focus on healing while feeling supported and heard.

Engagement Method

Virtual

Additional Information

• Consultation Offered - You may email me to schedule a 15-minute complimentary consultation.

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